SHIPPING & RETURNS
We ship to United States only (NO Exceptions). Note that there are restrictions on some products (See Purchasing a Firearm below), and some products cannot be shipped to some states (California).
Please also note that the shipping rates for most items we sell are fixed rates. However, with larger items such as guitars shipping rates will be weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most items within 3 business days of delivery for a full refund if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
PURCHASING A FIREARM:
You only need to provide us with two things to complete a firearm purchase online:
Payment: You pay us directly for the firearm.
Federal Firearms License (FFL): We cannot ship a gun direct to you, we do ship to the local FFL dealer of your choice. Any legitimate gun store or gun dealer has an FFL license; pawn shops and collectors may also have them.
Here is how to arrange a shipment and transfer:
Find a licensed FFL dealer in your area.
Contact the dealer and let them know you would like to receive a firearm for transfer from Davis Gun & Pawn.
Be sure to ask about their FFL transfer fee, commonly around $25 but varies by state.
If you agree to their fee, arrange the transfer with your FFL dealer. (We do not arrange the transfer.)
Provide your dealer with our mailing address or toll free fax number where they can send a copy of their FFL. (If not already on file.)
Once you have selected an FFL for your transfer, please indicate the dealers name (name on the FFL) on your order so we know where to ship your firearm.
To Speed Up Your Order:
If choosing an FFL dealer not already on file, please type the dealers name in the COMMENTS section of your order.
Please include your ORDER NUMBER on any correspondence you or your FFL may send us.
It is best to locate a FFL dealer to transfer your gun before you place your order. However, you can place your order first and then provide us with your FFL dealer info before we ship. We will hold your order for about 7 business days to give you time to locate a dealer and arrange a transfer.
Once the firearm is ready to be picked up at your FFL, Please INSPECT THE FIREARM THOROUGHLY to make sure it is exactly what you ordered and that there are no defects with the firearm. If there are any problems whatsoever, DO NOT ACCEPT THE TRANSFER !! We will gladly have the firearm picked up and returned to us at our expense and provide you with your choice of a replacement or full refund. Any returns to Davis Gun & Pawn AFTER accepting transfer from your dealer will be subject to a 10% restock fee, no exceptions.
If you encounter any problems or special circumstances, please call 225-774-1645 or email us at email@example.com. We will be happy to address your concerns.